Here you will find answers to frequently asked questions.
Services can be ordered by using the booking system on the Wanderlust.ee web page. To place an order, select the required products and services and fill out the required fields. After this the payment amount (in euros) is displayed and you will be prompted to make a payment via a bank link. The booking is confirmed once the payment has been made.
Unfortunately, no. We require all our fees to be paid using a bank transfer.
That depends on the specific nature tour. Generally, the price includes the equipment required (for example, snowshoes or a fatbike), the tour guide service and a drink and snacks.
In general, participating in our nature tours does not require extensive physical preparation. At the same time, the participant should be aware of their capabilities and health condition. Our tours have different levels of difficulty. We recommend to pick a tour that fits your physical condition.
We welcome people of all ages. There is no upper age limit. The participant should be aware of their capabilities and health condition. The following question explains hiking with children.
The minimum age for a snowshoe hike is 13 years. A walking tour is suitable for children who are capable of completing the track in the tempo similar to the rest of the group. Children attending the tours must be accompanied by a parent or another adult. For more details, please contact the tour guide.
Hiking with your furry friend is fun but for safety reasons we ask you to leave them with a sitter during your fatbike trip or snowshoe hike. If you wish to bring your pet to a hike on foot, please contact the tour guide.
We send the participants detailed information about the tour beforehand. In general, it would be nice if you could arrive at least 20-30 minutes before the starting time, so that we could start on time.
Our planned nature tours are generally 2.5-3 hours long. In case of customised tours, we can organise one with a duration that suits you specifically.
Hiking clothing should be picked according to the weather forecast. Preferred is layered clothing so that you could remove or add layers as required. The choice of footwear should also be based on the weather. In general, the best choice is hiking boots. You can also wear rain boots to our bog hikes.
Enjoy! Waterproof clothing allows you to enjoy any kind of weather. Follow the weather forecast and dress accordingly.
You have the right to cancel the booking within 14 days after receiving the confirmation, but not later than 72 hours before the date of the booked nature tour.
The right of withdrawal does not apply to customers who are legal persons. To cancel or change your booking, please notify us in writing by sending an e-mail to [email protected] more than 72 hours before the booked event takes place. The booking can be moved to another date of a nature tour of equal value that takes place not later than 1 (one) year from the initial date.
If you have any questions regarding the tour contact the tour guide whose contact information you received in the confirmation e-mail.
It is simple. You walk as if you were wearing very wide boots. The tour guide will also perform a tutorial on walking with snowshoes before the tour.